SkyCity Casino: $1,000 Bonus and 1,000 SkyCoins, Minimum Deposit $20
SkyCity Online
Casino Review
[NZ]
Pros
- Live Chat is with a human agent and can be accessed without login.
- 100% match bonus + 70 spins
- Has land-based casinos under this name
- It does not allow gambling without document verification, which decreases the chances of scams.
- Live Dealer games.
- Some users report quick processing, especially with Visa
- The bonus has a 35x wagering requirement
Cons
- Many withdrawal issues addressed
- The welcome bonus’s wagering requirements are 35x, which might be high for some players, particularly those who prefer lower-risk betting strategies.
- Repeated and excessive document checks, even after initial verification
- Many users find customer service unhelpful or unresponsive.
- Accusations of changing withdrawal terms
- The majority of reviews are negative.
- Website: https://www.skycitycasino.com/
- Languages: English, Spanish and French
- Licences: https://authorisation.mga.org.mt/verification.aspx?lang=EN&company=9540fff1-5ca0-4290-aa92-0435534b3706&details=1
- Company: SkyCity Entertainment Group
- Launch: 2019
- Casino Type: Real Money Casino, SportsBetting
- Credit/Debit Cards
- Skrill
- Neteller
- ecoPayz
- Paysafecard
- Apple Pay
- MasterCard
- Visa
Welcome Deposit Match Bonus : $1,000 Bonus and 1,000 SkyCoins
Welcome Deposit Match Bonus (Terms) : Minimum Deposit $20
Quick Overview
| Highlights | Rating and Options |
|---|---|
| Bonus Rating | |
| Welcome Bonus | $1,000 in Bonus + 1,000 SkyCoins |
| Deposit Bonus | 100% Bonus up to $200 + 200 SkyCoins |
| Free Spins Game | Roulette |
| Minimum Deposit | NZ$10 |
| Wagering Requirements | 35x |
| Software Provider | Microgaming, Pragmatic Play, Evolution Gaming, RedTiger, Play’n GO, 1X2Gaming, Quickspin, Games Global, Red Tiger Gaming |
| Mobile Version | yes |
| Total Number of Games | 2,100 |
| Accepted Currency | (NZD) |
| Game Types | Blackjack, Roulette, Baccarat, Poker, Pokies, Live Dealer Games. |
| Languages Supported | English |
| Payment Methods | Credit/Debit Cards, Skrill, Neteller, ecoPayz, Paysafecard, Apple Pay, MasterCard, Visa. |
| Withdrawal Time | 1-3 bussiness days |
| Customer Support | Live chat, Email, Phone |
SkyCity Online Casino is a New Zealand online casino that targets only one country by focusing on NZD as the primary currency.
Branded independently by SkyCity Malta Limited, it holds a license from the Malta Gaming Authority. SkyCity has several land-based casinos across New Zealand, such as SkyCity Auckland and Hamilton, which are well-known places to place bets.However, to make it easier for players who can’t visit these casinos often, they launched their online casino in 2019. Since then, they have allowed players to place bets online, but we found very negative player reviews on Trustpilot. Based on what we observed and how players feel, we’ve summarized each feature below. SkyCity offers games from providers like Apricot and Evolution, along with bonuses in the form of deposit matches and free spins.
SkyCity Casino
SkyCity Online Casino is owned by an independent company and operates under a license from the Malta Gaming Authority. They offer a welcome bonus that includes a deposit bonus and SkyCoins, which serve as loyalty rewards. This is available with a minimum deposit of $20.
Welcome Deposit Match Bonus : $1,000 Bonus and 1,000 SkyCoins
Welcome Deposit Match Bonus (Terms) : Minimum Deposit $20
Our first impression of SkyCity Online Casino was generally positive. It appears legitimate and provides all the typical features you’d expect from a casino. The games, rules, terms, and conditions are clearly listed on the homepage.
Previously, SkyCity offered 70 free spins, but now they’ve shifted to offering SkyCoins as part of their rewards.
One key observation is that nothing can be accessed or done without identity approval, which is a unique feature compared to other casinos.
Restricted Countries and Territories
How to Create a SkyCity Casino Account?
Creating an account at SkyCity Casino is straightforward, especially if you’re familiar with other Casino
Rewards members. Here’s a step-by-step guide:
01 Visit the SkyCity Casino Website
Start by visiting the official SkyCity Casino website
02 Click on “Sign Up” or “Register”
Look for the “Sign Up” or “Register” button on the homepage. It’s usually prominently displayed.
03 Fill in Personal Information
Provide the required information, including your name, email address, date of birth, and preferred currency.
04 Create a Username and Password
Choose a unique username and a strong password. Ensure your password meets any specified security criteria.
05 Confirm Terms and Conditions
Read and accept the terms and conditions. Make sure to understand the rules and regulations.
06 Complete Registration
Click the “Register” or “Create Account” button to complete the registration process.
07 Verify Your Email (if required)
Some casinos may ask you to verify your email. If so, check your inbox for a verification email and follow the provided instructions.
08 Log In to Your New Account
Once registered, log in to your new SkyCity Casino account using your username and password.
09 Make Your First Deposit
To start playing, make your first deposit. Choose a payment method and follow the instructions to fund your account.
Games to Play – SkyCity Casino
SkyCity is a well-known brand of casinos in New Zealand. The online casino offers over 1,000 games from top software providers like Play'n GO, Pragmatic Play, Red Tiger, Evolution, Quickspin, Games Global, 1x2 Gaming, Yggdrasil, and Wazdan. However, we couldn’t find games from Apricot (formerly Microgaming), which is unusual for online casinos in New Zealand. That said, it does feature Games Global, which is also a Microgaming brand. The platform offers a variety of games, including pokies, jackpots, live casino games, roulette, Drops & Wins, virtual sports, bingo, and Slingo. Seasonal pokies are added as well—when we logged in during the Christmas season, we noticed Christmas-themed pokies available. We also came across Slingo, a unique single and multiplayer game that combines elements of pokies (slots) and bingo, hence the name. Titles under this category include Slingo Rakin’ Bacon and Slingo Cascade. The virtual sports or sports betting section operates 24/7, providing realistic sporting entertainment. However, no trial or practice modes are available; games can only be played with real money. SkyCity allows filtering games based on categories for convenience. However, we couldn’t find any games that are similar between SkyCity’s land-based casinos and their online casino.
These are the ones we prefer:
- Mega Moolah
- Lightning Link
- Buffalo Diamond
- Classic three-reel pokies
- Modern pokies with multiple pay lines and bonus rounds
Progressive Jackpot
| Progressive Jackpot Games | Description |
|---|---|
| Pots O'Riches Mega Moolah | (RTP: 88.12%) – A progressive jackpot slot offering the chance to win massive prizes with a fun Irish theme. |
| Book of Atem WOWPOT | (RTP: 96.04%) – A mystical Egyptian-themed slot with the WOWPOT progressive jackpot for huge potential rewards. |
| Cash 'N Riches WOWPOT! Megaways | (RTP: 94.75%) – A high-energy slot with Megaways mechanics and a chance to win big through the WOWPOT jackpot. |
| 9 Blazing Diamonds WOWPOT | (RTP: 96.09%) – A dazzling slot with 9 paylines and the exciting WOWPOT progressive jackpot feature. |
| Wheel of Wishes | (RTP: 93.34%) – A magical slot game offering the chance to hit life-changing prizes with its progressive jackpots. |
| Mega Moolah | (RTP: 88.12%) – A popular progressive jackpot slot offering massive payouts with its African safari theme. |
| Mega Moolah The Witch's Moon | (RTP: 88.12%) – A spooky-themed version of the iconic Mega Moolah slot with a chance to win big jackpots. |
Table Games
- Blackjack: SkyCity Online Casino offers exciting blackjack options, including live dealer games and unique variants for all players.
- Roulette: SkyCity Online Casino offers popular roulette variants like European, French, Auto, and Live Roulette for all types of players.
- Baccarat: SkyCity Online Casino offers baccarat options, including Classic Baccarat, No Commission Speed Baccarat, and immersive Live Baccarat.
Live Casino
We found 33 live games, mostly from Evolution Gaming, which is common across all casinos in New Zealand. The live games feature lobbies such as Roulette Lobby, Baccarat Lobby, and others. Additional live games include Bac Bo, Speed Roulette, Dragon Tiger, Crazy Time, and more. There are also some live games from Pragmatic Play and Games Global. As expected, the games have live dealers, and they can be accessed without making a real money deposit.| Game Type | Number of Games |
|---|---|
| Live Blackjack | 6 |
| Live Roulette | 3 |
| Live Baccarat | 2 |
| Various types of Poker | 5 |
Mobile App
SkyCity Casino offers everything a player in New Zealand could need from an online casino. The casino has an official app available on both the App Store and Google Play Store, provided by SkyCity Entertainment Group. The app has over 50k downloads and holds a 3+ star rating on the Google Play Store. It requires Android 5.0 or later and can be downloaded for free. For iPhone users, the app requires iOS 11.0 or later.
Bonuses And Promotions – SkyCity Casino
SkyCity Online Casino provides a welcome bonus package worth up to $1,000 and 1,000 SkyCoins, designed to give players an extra boost. The offer is split across the first three deposits, combining bonus funds with SkyCoins that can be redeemed in the SkyShop. For the first deposit, players can receive a 100% bonus up to $200 along with 200 SkyCoins. The second deposit brings a 75% bonus up to $300 and 300 SkyCoins, and the third deposit includes a 50% bonus up to $500 and 500 SkyCoins. A minimum deposit of $20 is required for each bonus, and the offers must be claimed in order, with the second and third bonuses only unlocking after the previous ones have been claimed. The bonus funds come with a 35x wagering requirement that must be completed within seven days before any withdrawals can be made. The SkyCoins are virtual and can be used in the SkyShop. While the package offers a reasonable starting boost, the strict wagering terms and short timeframe may not suit everyone.
| Deposit | Welcome Bonus Offer |
|---|---|
| First Deposit | 100% Bonus up to $200 + 200 SkyCoins |
| Second Deposit | 75% Bonus up to $300 + 300 SkyCoins |
| 50% Bonus up to $500 + 500 SkyCoins |
Earlier, skycity used to share 70 spins to play Sweet Bonanza, but they have now withdrawn it and replaced it with the Skycoins thing. We found concerns about SkyCity’s bonus terms. A player shared their experience with a $150 deposit match bonus. Initially, they were told the maximum bet was $5, and wagering needed to equal the deposit plus bonus. After meeting this, they were told $2,000 in bets was required instead, making it nearly impossible at $5 bets. The wallet system also caused issues. Bets were taken from the "cash" balance, but winnings were added to the "bonus" balance. Even after earning more than their deposit and bonus, the player couldn’t withdraw their deposit and was restricted to withdrawing only the "bonus" balance. Attempts to forfeit the bonus and withdraw failed due to claims the deposit wasn’t fully wagered despite meeting requirements.
Are the Bonuses as Good as They Seem?
The bonuses at SkyCity Online Casino appear attractive at first glance, especially with their welcome package that includes deposit bonuses and SkyCoins. However, when you look at the fine print, the wagering requirements can be a bit tricky. The 35x wagering requirement is standard, but the different contributions of games towards meeting this requirement can affect your experience. While the bonuses are accessible and can give you extra to play with, players have mentioned challenges in meeting the requirements, especially with game contributions and bonus restrictions. So, while the bonuses may seem appealing, it's important to carefully consider the terms before claiming them.
Wagering Requirement
All bonuses at SkyCity Online Casino must be wagered 35x before withdrawal. However, different games contribute differently toward meeting these requirements, which players only discover at the time of withdrawal. This lack of upfront clarity can be a point of frustration.
| Game Category | Contribution Percentage |
|---|---|
| Pokies | 100% |
| Bingo Games | 100% |
| All Jackpots | 100% |
| All Live Roulette and Live Blackjack | 10% |
| All other Live Casino Games | 10% |
| All table games | 10% |
Loyalty Program and Rewards
SkyCity Casino offers SkyCoins as part of its loyalty program. Players earn these virtual coins from deposits and gameplay. The amount of SkyCoins earned depends on the size of the deposit and the promotions available. For example, new players can earn 200 SkyCoins with their first deposit bonus. SkyCoins can be redeemed in the SkyShop, but specific earning rates and rewards may vary. Keep in mind that the bonus and coins come with wagering requirements of 35x before they can be fully withdrawn.
Banking Options
SkyCity Online Casino offers several payment methods for deposits and withdrawals, including Apple Pay, Paysafecard, Visa, MasterCard, Skrill, and Neteller. The minimum deposit amount is $20. The casino may delay or withhold any payment until the player’s identity, age, and place of residence are verified.
E-wallets like Skrill and Neteller, as well as Paysafecard, process deposits immediately.
| Banking Option | Deposit Time | Withdrawal Time | Minimum Deposit |
|---|---|---|---|
| Credit/Debit Cards | Instant | 1-3 business days | $20 |
| Skrill | Instant | 24 hours | $20 |
| Neteller | Instant | 24 hours | $20 |
| ecoPayz | Instant | 24 hours | $20 |
| Paysafecard | Instant | 24 hours | $20 |
| Apple Pay | Instant | 1-3 business days | $20 |
| MasterCard | Instant | 1-3 business days | $20 |
| Visa | Instant | 1-3 business days | $20 |
The casino does not accept cash or cheques.
Deposits can be made through debit and credit cards, e-wallets, prepaid cards, instant banking, fast bank transfers, and traditional bank transfers. The availability of these methods may change at the casino's discretion, and transaction times vary. Bank transfers typically take 2 to 5 working days, and credit card deposits are also processed immediately.
Customer Support
These are the ways in which the support team of SkyCity Online Casino can be assisted.
| Live Chat | Yes |
| Yes | |
| FAQ | No |
| Phone | Yes |
SkyCity Online Casino provides several ways to contact their support team. The email address is [email protected], though it may take up to two days to receive a response. For more immediate assistance, players can contact the gambling helpline at 0800 654 655 or text 8006. Live Chat is also available, connecting players to a real agent. When we reached out regarding an account issue, it took some time to connect with an agent, but once we did, the issue was resolved, and the explanation was clear and understandable.
Why Play SkyCity Casino In NZ?
Here are some of the reasons why SkyCity needs to be chosen.
- Popular as a land-based casino in New Zealand.
- Gives $1000 and 1000 skycoins as welcome deposit.
- Licensed with Malta Gaming Authority.
- Minimum Deposit is $20.
- Virtual Sports are available.
- Games are available from multiple providers like Games Global, Evolution, Pragmatic Play, Play'N Go, etc.
- Live Chat is with the real agent.
License & Regulation
The company is registered in Malta under registration number C97463. Its office is located at @GiG Beach, Triq Id-Dragunara, St Julians, STJ 3148, Malta. The Malta Gaming Authority licenses and regulates it under licence number MGA/B2C/880/2021. SkyCity Malta Limited owns the brand, and the personal data collected through the site is managed by Gaming Innovation Group p.l.c. (C44319), located at @GIG Beach, Triq id-Dragunara, St. Julians STJ3148, Malta.
Quick Fact – SkyCity Casino
- Licensed: Fully licensed and regulated by the New Zealand government.
- Games: Offers a variety of pokies, table games (like blackjack, roulette), and live dealer options.
- Software Providers: Powered by top software providers, including Microgaming and Evolution Gaming.
- Banking Options: Provides secure deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers.
- Mobile-Friendly: Accessible on smartphones and tablets for a convenient gaming experience.
- Promotions: Regular promotions, including welcome bonuses for new players.
- Responsible Gaming: Offers tools for players to set limits and promote responsible gaming practices.
- Reputation: SkyCity Online Casino is known for its reliability and secure platform, matching the quality of its land-based casino.
Editor’s Verdict
Overall, SkyCity is a good casino and is popular because of its land-based presence in New Zealand. When we think about casinos in New Zealand, the name SkyCity comes to mind, which is likely why they expanded into online gaming. SkyCity Online has apps available in both the App Store and Google Play Store by the official provider. The minimum deposit is slightly high at $20, but the wagering requirement is 35x, which is quite decent and should not bother most players. It offers games from many providers, keeping itself differentiated from other casinos. One observation from both the land-based and online casinos is that the games are different. SkyCity’s land-based casinos feature games from Aristocrat and IGT. The support team at SkyCity is great and able to resolve queries. The website doesn’t allow players to check or browse without identity approval or verification, which is different from other casinos.